In the last few weeks the Association has been contacted by members who are seeking advice on how to follow up the letter they have received from the Netherlands Sociale Verzekeringsbank (SVB). The Association is in contact with the Office on this important topic.
Today the Office has informed us that Cigna will be sending an letter or email to all family members of EPO pensioners in The Netherlands. The text of the introduction to this letter or email is as follows:
“Further to the email messages below I herewith would like to inform you that on behalf of the Dutch Healthcare Authority (NZa), ONVZ has requested the SVB for an statement with the current Wlz (NL Law on Long Term Care) situation of all family members of retired EPO employees who have a Dutch basic insurance via the “EOB collectiviteit”.
The NZa has initiated this investigation because the Wlz situation of an insured can change over the years.”
NB All members who have received letters in which they are requested to telephone the SVB are STRONGLY ADVISED to do this without delay. Furthermore the very latest date for filing a complaint is mentioned in the letter you received.